IiV Indicator 1

There is an expressed commitment to the involvement of volunteers, and recoginition throughout the organisation that volunteering is a two-way process, which benefits volunteers and the organisation.

Clubmark Criteria

Have job descriptions with clear roles and responsibilities been assigned?

Clear job or task description available to all club members.

Show commitment to further development and outreach work.

Action plans showing the commitment to volunteers in new developments.

The club has a junior or volunteer coordinator to act as a liaison with Sport England, County Sport Partnership and the NGB.

Task description for the coordinator. Notes from training and meetings attended relating to volunteer development.

IiV Indicator 2

The organisation commits appropriate resources to working with volunteers, such as money, management, staff time and materials.

Clubmark Criteria

The performer to coach ratio for coaching or training sessions is per NGB guidelines.

Attendance records for training sessions showing number of coaches and those attending.

Number of coaches registered with the club. Evidence of qualifications for all coaches.

The coaches responsible for the programme are suitably qualified to NGB specified standards

Qualification certificates of all coaches.

The club has access to first aid equipment at all coaching and competition sessions.

First Aid equipment visible at all sessions.

The club has adopted codes of conduct for all coaches, officials and volunteers

Codes of Conduct for volunteers in Induction Pack, signed copies of the Volunteer Agreement Form (See Clubmark Pack).

The club’s Public Liability Insurance Certificate.

IiV Indicator 3

The organisation is open to involving volunteers who reflect the diversity of the local community, in accordance with the organisation’s stated aims, and operates procedures.

Clubmark Criteria

One member of the club has attended a Running Sport ‘A Club for All’ workshop.

Attendance Certificate from the course.

One coach has attended a Sports Coach UK ‘Equity in Your Coaching’ workshop.

Attendance Certificate from the course.

The club has a non-discriminatory constitution.

Copy of the Constitution showing this policy.

The club has adopted an equal opportunities or sports equity policy.

Copy of the club’s Equal Opportunities or Sports Equity policy.

Pages from the Club Development Plan which show targets for this area of work.

A breakdown of the membership to show the range of different people in the Club e.g. age bands, genders and ethnic origin.

IiV Indicator 4

The organisation develops appropriate roles for volunteers in line with its aims and objectives, and which are of value to the volunteers and create an environment where they can develop.

Clubmark Criteria

The coaches and volunteers responsible for the programme have job descriptions with clear roles and responsibilities.

Job or task descriptions.

The club has codes of conduct for parents and carers and other supporters.

Code of Conduct.

The club has a junior or volunteer coordinator to act as liaison with Sport England, County Sport Partnerships and the NGB.

Job Description for this post. Evidence of the work that this person undertakes – pages of the Development Plan, anecdotal evidence.

IiV Indicator 5

The organisation is committed to ensuring that, as far as possible, volunteers are protected from physical, financial and emotional harm arising from volunteering.

Clubmark Criteria

The coaches responsible for the programme hold professional indemnity and/or public liability insurance.

Copies of the insurance cover.

At least 2 members of the club, one of which must be a coach, have attended child protection training.

Attendance certificates. Evidence that the information has been disseminated to other volunteers within the club, e.g. meeting, posters, child protection policy circulated.

The club has access to first aid equipment at its coaching and competition sessions.

First Aid Kit in evidence for participants and volunteers.

The club has emergency procedures for dealing with serious injuries or accidents, including ensuring contact through telephone or radio to emergency services

Posters with emergency procedures and phone numbers clearly shown.
Copy of the Guidelines for dealing with incident or accident (Clubmark Pack).
Incident or accident report from (Clubmark Pack).
Risk Assessment Form (Clubmark Pack).

IiV Indicator 6

The organisation is committed to using fair, efficient and consistent recruitment procedures for all potential volunteers.

No criteria

IiV Indicator 7

The organisation takes a considered approach to taking up references and official checks which is consistent and equitable for all volunteers, bearing in mind the nature of the work.

Clubmark Criteria

The club has receipt of the NGB child protection policy and is working towards the procedures laid down. These cover issues like CRB checks, and sport specific guidance on contact issues.

Child Protection Policy.

CRB certificate available for all volunteers working with young people and vulnerable adults.

IiV Indicator 8

Clear procedures are put into action for introducing new volunteers to the organisation, its work, policies, practices and relevant personnel.

No criteria

IiV Indicator 9

Everybody in the organisation is aware of the need to give volunteers recognition.

Clubmark Criteria

The club has a junior or volunteer coordinator to act as liaison with Sport England, County Sports Partnerships and NGB.

Evidence that the coordinator ensures recognition of volunteers. This could be through newsletters, web site, reports to committee meetings, award ceremonies.

IiV Indicator 10

The organisation takes account of the varying support needs of volunteers.

No criteria

Investing in Volunteers

Suitable for any organisation that involves volunteers. Organisations should be involved in: recruiting, selecting, matching, supporting and retaining volunteers.

Clubmark

Sports clubs with junior sections.

Investing in Volunteers

The standard covers the whole organisation. It can be achieved by parts of an organisation so long as they can be seen to be discreet and self managed parts of the whole.

Clubmark

The standard is designed for the unit of a sports club with a junior section. If a sports club is multi-sport, each separate sport would need to achieve the relevant Clubmark for its own sport.

Investing in Volunteers

The standard is run by the national Volunteering Development Agencies in England, Scotland, Wales & Northern Ireland. Volunteering England manages the standard in England. The UK Volunteering Forum is the standards Awarding Body.

Clubmark

The general standard is set by Sport England but each NGB (who use the scheme) adapts Clubmark to meet their own requirements. These are often renamed e.g. The Charter Standard in Football - Swim 21 in swimming - Gymark in gymnastics.

Investing in Volunteers

Contact Volunteering England
Tel: 0207 520 8982

www.investinginvolunteers.org.uk

On the home page you'll also find links for contacts in Northern Ireland, Scotland and Wales.

Clubmark

Contact the appropriate National Governing Body of sport. Contacts for these can be found at:

www.sportengland.org/clubmark

Investing in Volunteers

All information is supplied on-line with a password protected section for fully registered organisations. Forms and documents are downloadable word documents. A best practice library with downloadable resources is also available.

Clubmark

Each NGB have different ways of accessing their own ‘Clubmark’ Scheme and contact should be made with the relevant body for your sport.

Investing in Volunteers

The cost will depend on the size and complexity of your organisation. To obtain a quote from the IiV Team, please "Register Interest" on the website and complete the questionnaire.
Prices start at £1,500 - £2,000 for small grassroots organisations. The IiV Package fee includes:

• An Introductory Workshop with your assigned Assessor
• Feedback on Self Assessment from your Assessor
• A Final Assessment visit - interviews with volunteers, staff and senior manager
• A full written Final Report suggesting areas for further development and highlighting areas of excellent practice
• The UK recognised Investing in Volunteers standard - use of the IiV logo on stationery, a wall plaque and certificates
• Subscription to the Investing in Volunteers e-newsletter
• Access to the password protected pages containing the easy 10-steps guide for organisations and all supporting documentation.
• The standard is valid for 3 years

Clubmark

There is no cost to achieve the standard. However, there may be costs incurred, e.g. club members may need to attend courses, CRB checks (free for volunteers), production of club resources for members etc.

Investing in Volunteers

The full standard and practices can be downloaded from the home page without payment being made. The best practice library and documents to support an organisation through to achieving the standard are all within password protected pages.

Clubmark

The basic standard provided by Sport England is free as are most of the NGB.  However, contact will need to be made with your particular NGB for exact costs (if any).

Investing in Volunteers

1. A Self-Assessment is done by the organisation at an early stage. This is sent to an allocated assessor so that organisations are certain they are hitting the standards prior to their  final assessment. Only a small number of written documents are requested and submitted by organisations.

2. Final assessment is undertaken through site visits, the length of which will depend on the size of the organisation and range of volunteering roles. Assessors will usually spend at least a day on site using the 10 IiV Indicators as the assessment guide.

Clubmark

This is done on a NGB basis rather than nationally. The standards are mostly achieved through the production of evidence, e.g. child protection policies, attendance certificates, qualification certificates rather than visits and interview of individuals. You will need to  check this with your own NGB.

Investing in Volunteers

The registration fee covers: advice and guidance from a local Volunteer Centre Partner; a workshop with an allocated assessor and all assessment (visits and report); and access to the password protected area of the Investing in Volunteers website. These web-pages include things like a tool-kit and tips from other volunteer managers who have achieved the standard. Additional consultancy support and training can also be bought from Volunteering England.

Clubmark

This is done on a sport by sport basis. In many cases paid staff and key volunteers from the NGB will provide free support, but courses and workshops may be required. These could have financial implications for individuals or the organisation.

A comprehensive Clubmark Resource Pack is available that has excellent advice and 16 Templates to help clubs and organisations achieve the basic standard. Several NGBs have their own packs that compliment the generic one produced by Sport England: www.sportengland.org/clubmark

Investing in Volunteers

This will vary from organisation to organisation, but normally the process will be completed within 12 months. Organisations that achieve the standard receive a plaque and certificate on completion and membership of the Achievers Club network.

Clubmark

This will vary from NGB to NGB but clubs are encouraged to achieve the standard within 12 months of showing an initial interest.

Investing in Volunteers

Organisations can Achieve, Not Achieve or Achieve with Conditions. All organisations receive detailed feedback from their assessor. Organisations that achieve the standard with conditions are set a time within which to complete specific actions agreed with their assessor and are not entered into the quality assurance process until there are complete.

Clubmark

The standard is achieved on a sport by sport basis. Clubs are asked to resubmit when the missing elements of their evidence are available.

Investing in Volunteers

Organisations must re-accredit every 3 years. Re-accreditation fees are the same as original registration as the assessment process requires the same amount of an assessor's time.

Clubmark

This varies between the NGBs but there is usually a requirement to keep all the policies in place otherwise the accreditation will be lost.