IiV Indicator 1

There is an expressed commitment to the involvement of volunteers, and recoginition throughout the organisation that volunteering is a two-way process, which benefits volunteers and the organisation.

Unit 1: Preparing to volunteer

CCV candidates need to show they have been inducted into the organisation and their role.

Unit 2: Skills for self management

2.1 Assess your support and development needs

They should be aware of their rights and responsibilities and support arrangements.

Unit 4: Meeting good practice standards

4.1 Meet Health and Safety requirements

4.2 Work towards equal opportunities

4.3 Meet your organisation’s key policy and good practice standards

Volunteers should know about, and be able to follow the policies and procedures that affect their work.

Unit 5: Needs, issues and responses

5.3.2 State how your work contributed to the work of the organisation in benefiting the community.

Some volunteers on CCV programmes have helped their organisation develop policies and procedures.

IiV Indicator 2

The organisation commits appropriate resources to working with volunteers, such as money, management, staff time and materials.

Unit 1: Preparing to volunteer

1.2.3  Negotiate the support and development opportunities available to you

Volunteers need to know the support and supervision arrangements. Ideally they should have a volunteer agreement and be clear about the arrangements for claiming out of pocket expenses.

Unit 3: Dealing with meetings

Unit 3.2 Participate in meetings

Volunteers need to be able to show they contribute to meetings effectively.

Unit 5: Needs, issues and responses

5.2.1 Describe work of your own organisation in relation to community needs or issues

5.3.2 State how your work contributed to the work of the organisation in benefiting the community

Some volunteers on CCV programmes have helped organisations develop recruitment materials, volunteer induction packs, etc.

IiV Indicator 3

The organisation is open to involving volunteers who reflect the diversity of the local community, in accordance with the organisation’s stated aims, and operates procedures.

Unit 1: Preparing to volunteer

Unit 1.1 Identify appropriate volunteering opportunities

CCV volunteers have developed leaflets and undertaken research for their organisations.

Unit 4: Working to good practice standards

4.2 Work towards equal opportunities

Volunteers should show they understand what is good equal opportunities practice.

Unit 5: Needs, issues and responses

5.1 Develop own understanding of needs/issues (with which your organisation is involved)

Volunteers need to know about the needs/issues that are relevant to their organisations and how the organisation links into the wider community.

IiV Indicator 4

The organisation develops appropriate roles for volunteers in line with its aims and objectives, and which are of value to the volunteers and create an environment where they can develop.

Unit 1: Preparing to volunteer

1.2.1 Describe your current interests, strengths and skills relevant to volunteering 

Volunteers on CCV programmes should be aware of their skills, experience and interests.

1.2.2 Agree the voluntary role, tasks or project you will undertake

They should also be clear about their role and will normally expect to have a clear role or task description.

IiV Indicator 5

The organisation is committed to ensuring that, as far as possible, volunteers are protected from physical, financial and emotional harm arising from volunteering.

Unit 1: Preparing to volunteer

Volunteers may complete risk assessments and include them in their CCV portfolio of evidence.

Unit 4: Working to good practice standards

Unit 4 Working to good practice standards

Unit 4.1 Meet Health and Safety requirements

Volunteers are made aware of the responsibilities of the organisation to provide a safe working environment and appropriate insurance cover for volunteers. They should also be clear about arrangements for reimbursing expenses. This IiV Indicator also looks at health and safety issues, confidentiality policies, data protection. Much of this might be covered in the Volunteering Handbook or Volunteer Policy.

IiV Indicator 6

The organisation is committed to using fair, efficient and consistent recruitment procedures for all potential volunteers.

Unit 1: Preparing to volunteer

Volunteers on CCV programmes are made aware of good recruitment and induction practice.

Unit 4: Working to good practice standards

Unit 4.2 Work towards equal opportunities

Volunteers are made aware of equal opportunities and diversity issues and information provided by the organisation.

Unit 5: Needs, issues and responses

Unit 5.1 Develop own understanding of needs/issues

Unit 5.2 Outline responses to needs/issues

CCV volunteers provide evidence that can include publicity materials, induction packs, volunteer agreements, equal opportunities data, etc.

IiV Indicator 7

The organisation takes a considered approach to taking up references and official checks which is consistent and equitable for all volunteers, bearing in mind the nature of the work.

Unit 4: Working to good practice standards

Volunteers on CCV programmes may provide evidence of meeting policies and procedures relating to CRB checks and other official checks.

IiV Indicator 8

Clear procedures are put into action for introducing new volunteers to the organisation, its work, policies, practices and relevant personnel.

Unit 1: Preparing to Volunteer

1.2.2 Agree the voluntary role, tasks or project you will undertake

1.2.3 Negotiate support and development opportunities that will be available to you

1.3.1 Agree induction learning plan with an appropriate person

1.3.2 Follow through induction plan

1.3.3 Review your induction programme with an appropriate person

Volunteers on CCV programmes may include in their evidence volunteer information packs, volunteer agreements, task descriptions and induction checklists, details of policies and procedures including health and safety, accident and emergency procedures, complaints and disciplinary procedures, training schedules, completed risk assessment forms.

IiV Indicator 9

Everybody in the organisation is aware of the need to give volunteers recognition.

Unit 2: Skills for self management

Unit 2.1.3 Identify areas for development and ideas for meeting these

Volunteers are encouraged to take an active part in supervision/appraisal reviews where they have the opportunity to reflect on the organisation and their role and aspirations. They may provide evidence of this in the form of supervision records/notes and go on to complete training courses etc.

Unit 3: Dealing with meetings

Volunteers on CCV programmes may take part in some of the organisation’s meetings and provide evidence of participation and seeing through agreed action points.

Unit 5: Needs, Issues and responses

5.2.1 Describe work of your own organisation in relation to community needs or issues

Volunteers should gain a deeper understanding of their organisation and it’s work through unit 5.

IiV Indicator 10

The organisation takes account of the varying support needs of volunteers.

Unit 1: Preparing to volunteer

CCV volunteers may include volunteer agreements, policies and other evidence to show what formal support is available and who to contact if there is a problem.

Unit 2: Skills for self management

2.1 Assess your own support and development needs.

2.2 Manage your own time. Avoid excessive stress

Volunteers are encouraged to assess their support needs and have strategies in place to manage time and stress.

Investing in Volunteers

Suitable for any organisation that involves volunteers. Organisations should be involved in: recruiting, selecting, matching, supporting and retaining volunteers.

ASDAN CCV

CCV is for individual volunteers. This includes:

1. Volunteers whose work is broadly equivalent to N/SVQ Levels 1 and 2.

2. Volunteers who wish to develop skills and confidence in accessing modern vocational awards before progressing on to specialist vocational training.

3. Volunteers seeking formal quality assured recognition irrespective of any plans for further progression  (e.g. volunteers not seeking new or different employment or new qualifications, volunteers who are concurrently engaged in an unrelated course of study or training for whom volunteering and this award are part of an enrichment or citizenship process).

4. Volunteers seeking recognition for their skills who might be exploring a range of options before choosing a pathway (e.g. unemployed volunteers, workplace returners).

5. Volunteers who may wish to develop their role within the organisation.

6. Beneficiaries and service users of voluntary and community organisations who are ready to progress.

Investing in Volunteers

The standard covers the whole organisation. It can be achieved by parts of an organisation so long as they can be seen to be discreet and self managed parts of the whole.

ASDAN CCV

Individual candidates register for the CCV qualification.

All centres seeking to offer the CCV qualification will be required to demonstrate that they have:

• a commitment from senior management to provide sufficient time, staffing and
• physical resources to deliver the CCV programmes
• qualified and/or competent staff to deliver and assess the qualification
• adequate Health and Safety provision (centres are expected to oversee and manage training and assessment safely, work to the regulations and guidelines of their sector/s and meet the requirements of the Health and Safety at Work Act and other relevant legislation).

Centres need to clearly allocate responsibility for the range of functions that is necessary for candidate achievement. These include:

• overall co-ordination
• learning and development
• monitoring and support to candidates
• assessment
• internal checking (moderation)

In centres where there is a relatively small number of candidates working towards the CCV some of these roles may overlap.

Investing in Volunteers

The standard is run by the national Volunteering Development Agencies in England, Scotland, Wales & Northern Ireland. Volunteering England manages the standard in England. The UK Volunteering Forum is the standards Awarding Body.

ASDAN CCV

The CCV has been approved by QCA (England), ACCAC (Wales) and CCEA (Northern Ireland) and has the support of the VSNTO (Voluntary Sector National Training Organisation). It is available at Levels 1 and 2.

ASDAN is approved as an Awarding Body by the QCA, ACCAC and CCEA. It is a charitable organisation offering a range of qualifications, awards and publications. There are currently more than 4000 centres registered to run ASDAN programmes in the UK.

Investing in Volunteers

Contact Volunteering England
Tel: 0207 520 8982

www.investinginvolunteers.org.uk

On the home page you'll also find links for contacts in Northern Ireland, Scotland and Wales.

ASDAN CCV

ASDAN, Wainbrook House, Hudds Vale Road, St. George, Bristol, BS5 7HY
Tel : (0117) 9411126
Fax : (0117) 9351112
Email : info@asdan.org.uk

www.asdan.org.uk

Investing in Volunteers

All information is supplied on-line with a password protected section for fully registered organisations. Forms and documents are downloadable word documents. A best practice library with downloadable resources is also available.

ASDAN CCV

The full standard and units are available on-line and can be downloaded.

Investing in Volunteers

The cost will depend on the size and complexity of your organisation. To obtain a quote from the IiV Team, please "Register Interest" on the website and complete the questionnaire.
Prices start at £1,500 - £2,000 for small grassroots organisations. The IiV Package fee includes:

• An Introductory Workshop with your assigned Assessor
• Feedback on Self Assessment from your Assessor
• A Final Assessment visit - interviews with volunteers, staff and senior manager
• A full written Final Report suggesting areas for further development and highlighting areas of excellent practice
• The UK recognised Investing in Volunteers standard - use of the IiV logo on stationery, a wall plaque and certificates
• Subscription to the Investing in Volunteers e-newsletter
• Access to the password protected pages containing the easy 10-steps guide for organisations and all supporting documentation.
• The standard is valid for 3 years

ASDAN CCV

There is an annual centre registration fee of £185 plus VAT. There is also a candidate registration fee of £30 per candidate.

Investing in Volunteers

The full standard and practices can be downloaded from the home page without payment being made. The best practice library and documents to support an organisation through to achieving the standard are all within password protected pages.

ASDAN CCV

The full standard and units are available on-line and can be downloaded.

Investing in Volunteers

1. A Self-Assessment is done by the organisation at an early stage. This is sent to an allocated assessor so that organisations are certain they are hitting the standards prior to their  final assessment. Only a small number of written documents are requested and submitted by organisations.

2. Final assessment is undertaken through site visits, the length of which will depend on the size of the organisation and range of volunteering roles. Assessors will usually spend at least a day on site using the 10 IiV Indicators as the assessment guide.

ASDAN CCV

Individual candidates are required to produce a portfolio of evidence. Portfolios are internally assessed and moderated and externally moderated.

Assessment is carried out by someone in an approved centre. Centres will be provided with feedback on external moderation outcomes. A certificate will be awarded following successful external moderation.

Investing in Volunteers

The registration fee covers: advice and guidance from a local Volunteer Centre Partner; a workshop with an allocated assessor and all assessment (visits and report); and access to the password protected area of the Investing in Volunteers website. These web-pages include things like a tool-kit and tips from other volunteer managers who have achieved the standard. Additional consultancy support and training can also be bought from Volunteering England.

ASDAN CCV

An External Moderator offers advice and guidance. Training and support is also provided for staff.

Investing in Volunteers

This will vary from organisation to organisation, but normally the process will be completed within 12 months. Organisations that achieve the standard receive a plaque and certificate on completion and membership of the Achievers Club network.

ASDAN CCV

Candidates are registered for three years, and have three years to achieve the standard.

Investing in Volunteers

Organisations can Achieve, Not Achieve or Achieve with Conditions. All organisations receive detailed feedback from their assessor. Organisations that achieve the standard with conditions are set a time within which to complete specific actions agreed with their assessor and are not entered into the quality assurance process until there are complete.

ASDAN CCV

 Individuals achieve the CCV qualification.

Investing in Volunteers

Organisations must re-accredit every 3 years. Re-accreditation fees are the same as original registration as the assessment process requires the same amount of an assessor's time.

ASDAN CCV

Registered centres have a free annual visit. Candidates can use the CCV qualification to access further qualifications, e.g. National Occupational Standards.